Maintenance guides
Everything we publish on planning, designing, building, launching and maintaining a website. Written in house, reviewed on a schedule, free to read.
5 guides
When to Redesign Your Website (and When Not To)
The signals that justify a website redesign, the ones that do not, why full redesigns often lose traffic, and the incremental alternative that usually performs better.
Website Monitoring: Knowing Before Your Customers Do
What to monitor beyond "is the site up": broken forms, failed payments, expiring certificates, performance drift and error rates — and how to avoid alert fatigue.
Website Backup Strategy: What to Back Up and How Often
How to design a backup strategy that actually restores: what to include, retention, where to store copies, and why an untested backup does not count.
Website Security: The Practices That Prevent Most Incidents
The security work that stops the attacks websites actually face — outdated software, weak credentials, exposed admin areas and unvalidated input — plus what to do after a compromise.
Website Maintenance: What It Actually Involves
What ongoing website maintenance covers, how much it costs, what a maintenance retainer should include, and how to tell whether you are getting it.